The 2-Minute Rule for Telus technical support
The 2-Minute Rule for Telus technical support
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On the other hand, following reviewing the contract, I observed it didn’t mirror the savings or program specifics talked over, including the 500GB of information and additional reductions for pre-approved payments.
Was the leader and The main reason I are actually a loyal Telus custiomer For several years. But That is about to alter!!
• A colleague who is also a Telus customer showed me his system details, and He's obtaining a similar approach for substantially much less with no need to invest in equipment, which contradicts what Abdul informed me.
If an automatic assistant asks for The main reason within your contact, mention "I wish to make payment arrangements for my mobility Invoice".
You can only modify it. I waited for an hour or so about the cellular phone to talk to a human. He was practical, but needed to redirect me to a different individual. I was then on hold for another hour. They provided me an improved deal, however it wasn't what was made available on the internet. Those specials are For brand spanking new customers. As being a faithful customer I would have to spend $seventy eight as compared to $sixty for the new customer, for the service I wished.
I might also like to learn why this was eradicated? Appears Silly that we now really have to phone tech support to try and do something that we failed to need to have the for Beforehand
If my fears will not be resolved, I are going to be compelled to escalate this even further, which include on the Place of work of your President, the media, and the higher Business Bureau.
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I had to Speak to CS these days with Chat as well as Division I need to talk to is only readily available by mobile phone. The CS on Chat Telus customer service organized a get in touch with back at an agreed upon time slot. When that Section identified as me later I bought anything sorted out.
If an automatic assistant asks for the reason within your call, point out "I want to make payment arrangements for my mobility bill".
My specialist served me with my concern and answered all of my observe-up inquiries. You've the most effective people Doing work for yourself!
It transpired on Sunday that I had a terrible issue. But I had been satisfied to find out that this Internet site worked on weekends. And Helen granted me assistance, time, and persistence to resolve the trouble. I am so thankful I are not able to notify!
The Tv set signal is lost given that Friday, September twenty seventh as well as the technician who showed up yesterday, September thirtieth couldn't repair the problem immediately after modifying the Television set cable box and cable. I was educated that the online world Modem must be changed also, but he did not have it.
The TELUS workforce acknowledges that our do the job spans numerous Territories and Treaty parts and we're grateful for the normal Know-how Keepers and Elders that are with us today, anyone who has absent prior to us and also the youth that encourage us.
I'll cancel each of the services home and mobile with Telus and convey to my friends and family to take action, that was the worst knowledge I acquired with Telus